Appointment:

Due to the nature of the business, and keeping on time for appointments, there is a chance of running late. Servicemycycle will do their utmost to keep you informed. All work carried out at your home, we may need to speak with you in person this will require you or someone at all times who is responsible for authorising any extra work and payment. Being able to interact with the Technician who is working on your bike makes the job a whole lot easier to diagnose those annoying little problems for the first time. And we also like to give free advice on anything cycling!

Working conditions:

Our mechanic will carry out all work with the minimum disruption to the customer. However, it is the customer’s responsibility to ensure that there is a suitable and safe place to work on the bike. The workplace provided must be free from children and animals to avoid any accidents or injuries. The mechanic is not obliged to offer any service in a place where there is a Health and Safety risk.

Test Ride:

After your service is completed please check the bicycle thoroughly before the technician leaves your place to ensure the service requested is completed to your satisfaction. No complaints regarding the service will be accepted after the technician has left your place.

Spares:

Any spares consumed during the service is chargeable.

Payment:

If you decide to use Service my cycle for repairs or servicing, all work and components charges must be paid preferably by cash, google pay or paytm We request the customers not to pay anything extra as appreciation to the technicians

Servicemycycle DOES NOT OFFER ANY TYPE OF CREDIT

Should you need any further information, please do not hesitate to contact us 

Terms and Conditions:

• Incase of cancellation or rescheduling the service appointment kindly get in touch with us 

• If there is a major complaint in your bicycle that cannot be repaired at the doorstep, there is an option to let us pick up your bicycle, repair it at our service station and drop it back at your doorstep at an additional cost (amount will be informed before pick up). If you are not willing to go with the service or cancel the service after our technician reaches your place visiting charge of Rs. 250 will be applicable

• In case we are not able to fulfil your booking due to any unforeseen circumstances we will call you before your booking time to inform you the same and also book an alternate slot at your convenient time.

• Kindly ensure to provide a space outside the house for our technician to service your bicycle.

• It incase the service has to happen inside your house kindly make sure it’s been

• Service my cycle is not responsible for any loss of your belongings.